1. Press Enter
2. Press 9 Other
3. Press 1 TransAdjustment
4. Press 2 Reference #
5. Enter Reference Number
6. Press Enter
7. Press Select
8. Enter a NEW Amount
9. Press Enter
10. Prompt “Captured”
11. Press the RED key until you are back at the main screen
Category Archives: Technical Support
Ingenico ICT250 – How to Remove Server Prompt – Vantiv
1. Press #, if prompt, enter password 2FF8432677
2. Press 1 for Clerk Menu
3. Press 5 for ClkPrompt
4. Press 1 for Off
5. Press the RED key until you are back at the main screen
Ingenico ICT250 – How to Change Settlement Report – Vantiv
1. Press #, if prompt, enter password 2FF8432677
2. Press 3 for Setup Menu
3. Press 5 for TransOptions
4. Press 4 for Settlement
5. Press 1 for SettleRpt
6. Press 2 for Summary, Press [3] for Detail, Press [1] for Off
7. Press the RED key until you are back at the main screen
Ingenico ICT250 – How to Change AUTO Settlement Time – Vantiv
NOTES: To remove the AUTO settlement, the time should be set to “0000”
1. Press #, if prompt, enter password 2FF8432677
2. Press 3 for Setup menu
3. Press 5 for TransOptions
4. Press 4 for Settlement
5. Press 4 for AutoSettle
6. Enter the time (Military Time)
7. Press ENTER
8. Press the RED key until you are back at the main screen
Ingenico ICT250 – Duplicate Batch Error – Paymentech
1. How to Delete the Batch
a. Press the (.,#*) key
b. Press 2 for Batch Menu
c. Press 4 for Delete Batch
d. Press 2F3F6F4FF6FFF to spell ADMIN for admin name
e. Press ENTER
f. Press 2FFF7F7FFF2468 to spell CPS2468 for admin password
g. Press ENTER
h. Press F1 for Yes to delete batch
2. After you delete the batch it will return to Batch Menu, need to increment batch number
a. Press 3 to Change Batch #
b. Have merchant read current batch #
c. Enter the next batch number and press enter
d. Press the red key two times to exit
First Data FD130 – How To Connect To WIFI
1. Press CLEAR to return back to HOME screen
2. Press ORANGE WRENCH/HAMMER (Upper Right Corner)
3. Press WIFI
4. Press SECURITY
5. Enter PASSWORD
6. At this point, you will choose your security type
7. Enter your key
8. Enter your SSID network
9. Press ENTER
10. Choose YES to apply your settings
11. Press CLEAR twice to return back to HOME screen
First Data FD130 – VXN error 13 Authentication Failed
1. NO internet connection to the gateway datawire
2. Datawire provision required
Please call SW Merchant Services Group office at 1(866) 477-8088 for assistance.
First Data FD130 – How To Set Date and Time
1. Press CLEAR to return back to HOME screen
2. Press ORANGE WRENCH/HAMMER (Upper Right Corner)
3. Press DATE / TIME
4. Enter NEW date MMDDYYYY
5. Press ENTER
6. Enter NEW time HHMMSS (Military Time)
7. Press ENTER
8. Press CLEAR to return back to HOME screen
First Data FD130 – How To Test A Network Connection
1. Press CLEAR to return to HOME screen
2. Press ORANGE WRENCH/HAMMER (Upper Right Corner)
3. Press LAN
4. Press PING
5. Enter IP Address to ping – www.yahoo.com
6. Press ENTER
INTERNET UP AND RUNNING –> IP Address RESPONSE = XXms
NO INTERNET CONNECTION –> DNS FAILED 2742 RESPONSE = NONE
7. Press CLEAR twice to return back to HOME screen
First Data FD130 – How To Print Reports
1. Press OTHER
2. Press REPORT
3. Select PRINT REPORTS
4. Select the desired report type to print
Report prints