Category Archives: Technical Support

VeriFone VX520 – How To Repair IP/ Ethernet Connection

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1. Press the * key
2. Press “F2” for CommServer
3. Press “Reprint” under the Wrench and the Hammer
4. Press “F4” for REPAIR
5. Prompted “Repairing Connection Operation May Take Up To 1 Minute Please Wait…”
6. If Prompted, “Connection Repair Failed, …”
a. Check for loose cables
b. Check for connected cables to the correct port on the terminal and the router
b. Check for internet connection
d. Check for router lights
e. etc…
7. If Prompted, “Connection Repair Successful, Press Any Key…” and press CLEAR
8. Press the * key
9. Press CREDIT/ DEBIT to activate the application

First Data FD130 – How To Do A Credit Refund

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1. Press OTHER
2. Press REFUND
3. Enter the refund amount and press ENTER
4. INSERT the card into the chip reader, SWIPE a magnetic strip card, or hold an NFC card/device near the terminal
5. Wait for the business copy of the receipt to automatically print
6. If prompted, Print Customer Receipt? Press YES to print a customer receipt or press NO for no receipt
7. Press CLEAR to exit

First Data FD130 – How To Void By SEQ Number

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1. Press OTHER
2. Press VOID
3. Enter SEQ # from the transaction receipt and press ENTER
4. Press OK
5. Wait for the business copy of the receipt to automatically print
6. If prompted, Print Customer Receipt? Press YES to print a customer receipt or press NO for no receipt
7. Press CLEAR to exit

First Data FD130 – How To Run A Sale

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1. Press SALE
2. Enter amount using the number keys and press ENTER
3. INSERT the card into the chip reader, SWIPE a magnetic strip card, or hold an NFC card/device near the terminal
4. If prompted, CREDIT/ DEBIT?  Press CREDIT
5. Wait for the business copy of the receipt to automatically print
6. If prompted, Print Customer Receipt? Press YES to print a customer receipt or press NO for no receipt
7. Press CLEAR to exit

Ingenico ICT250 – How To Do The Settlement

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How To Do The Settlement ICT250

  1. Press [8] for settlement
  2. Press [1] for all trans
  3. Press [Yes] key to Close Batch and Deposit Funds
  4. Press [Yes] if you would like to print the report or [No] for no report
Vietnamese Version

1. Bấm [8] cho Settlement
2. Bấm [1] cho All trans
3. Bấm [Yes] để Close Batch và Deposit Funds
4. Bấm [ Yes] nếu bạn muốn in ra reports hoặc [No] để khỏi in

Ingenico ICT250 – How To Adjust The Tip By Reference Number

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How to adjust the tip by reference number ICT250

  1. Press [6] for Tip Adjustments
  2. Press [2] for Reference #
  3. Enter the reference number you want to adjust the tip and press [Enter]
  4. Press [Select] Key
  5. Enter the tip amount and press [Enter]
  6. Press [Accept] key
  7. Press [Yes] to adjust another tip or [No] to exit
Vietnamese Version

Làm sao để điều chỉnh được tiền Tip bằng số reference trên ICT250

1. Bấm [6] cho Tip adjustments

2. Bấm [2] cho Reference #

3. Bấm số Reference number mà bạn muốn điều chỉnh tiền Tip rồi bấm [Enter]

4. Bấm [Select]

5. Bấm số tiền Tip rồi bấm [Enter]

6. Bấm [Accept]

7. Bấm [Yes] để điều chỉnh giao dịch tiếp theo hoặc [No] để thoát ra.

Ingenico ICT250 – How To Run The Sale Without The Chip Card

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How to run the sale without the chip card ICT250

  1. Press [1] to initiate sale
  2. Press [1] for credit
  3. Enter the sales amount and press [Enter]
  4. Slide the non chip card
  5. If prompted, Enter the last 4 digits of card and press [Enter]
  6. Press [Yes] if you would like the customer copy, or [No] if you do not want customer copy
Vietnamese Version

Làm sao để thực hiện giao dịch với thẻ không có chip trên ICT250

1. Bấm [1] để bắt đầu giao dịch

2. Bấm [1] cho credit

3. Bấm số tiền cần lấy rồi bấm [Enter]

4. Quẹt thẻ bên hông máy

5. Nếu màn hình có hiện lên yêu cầu nhập 4 số cuối của thẻ, vui lòng bấm vào rồi bấm [Enter]

6. Bấm [Yes] nếu bạn muốn lấy customer copy hoặc [No] để không lấy